LA design community, we’re here for you. For assistance with project uncertainties, please contact clientservice@urbanelectric.com
FLEEt
Full Service Support
We’re here to support you on all your project needs no matter where you are in the process. From self-service resources to virtual support to on-site install assistance and more.
Need help? Email a Sales Coordinator for assistance or call 843 000 0000
PREP FOR
INSTALL
PREP FOR INSTALL
HANDMADE CRAFTSMANSHIP MIGHT TAKE TIME, BUT HEIRLOOM QUALITY THAT LASTS IS WORTH THE WAIT. WHILE OUR TEAM OF ARTISANS IS HARD AT WORK BUILDING YOUR ONE-OF-A-KIND FIXTURE, YOU CAN DOUBLE-CHECK TECHNICAL SPECIFICATIONS FOR YOUR INSTALLATION OR TRACK AN ORDER HERE:
SPEC SHEETS
CHECK YOUR ETA
INSTALLATION
DAY
INSTALLATION DAY
WE TAKE GREAT CARE TO MAKE SURE OUR FIXTURES ARRIVE IN PRISTINE CONDITION AND TO PROVIDE THE NECESSARY TOOLS FOR AN EFFORTLESS INSTALL. OUR STEP-BY-STEP INSTALL INSTRUCTIONS ARE USUALLY ALL YOUR ELECTRICIAN WILL NEED, BUT ON-DEMAND VIRTUAL APPOINTMENTS ARE ALWAYS AVAILABLE FOR ADDITIONAL ASSISTANCE.
installation instructions
LIGHT BULBS
additional resources
virtual assistance
FIXTURE
LIFETIME
FIXTURE LIFETIME
Our commitment to maintaining the heirloom quality of our lights lasts long after their initial install and extends to the lifetime of the fixture. Should you require any on-going assistance, be it a bulb replacement, fixture maintenance or simply wish for an aesthetic update, our long-term service approach encompasses any circumstances you may encounter along the way.
REPLACEMENT BULBS
CARE & PATINA GUIDE
LIFETIME WARRANTY
Need help? Email a Client Service Specialist for technical assistance or call 843 723 8140.
CONTACT US